Robust Procurement And Supply Chain Management For Personal Computers
When you think of KFC, you think of chicken, right? It was therefore inevitable that the fast-food giant had to halt operations in UK due to a shortage of chicken in 2018. The brand tried to joke its way out of the poultry shortage fiasco, tweeting on the situation, “The chicken crossed the road. Just not to our restaurants…” this happened due to problems with its new food service suppliers at the time, DHL. They had no prior experience in chilled foods and therefore lacked the expertise to fulfil this role successfully. On the other hand, management issues stemming from KFC also led to the failure, such as insufficient due diligence and no contingency plans being in place. The collapse lasted more than a week and cost KFC millions of pounds, not to mention customer loyalty. But it also had a positive effect that prompted many businesses to reconsider and innovate their procurement and supply chain management (SCM). More recently, global supply chain PC shortages have affected bu...